How often do you say thank you? I mean more than just a passing “thank you”. An often overlooked and underrated strategy for your business is taking time to give thanks to your customers.

Mpower Ideation is a living example of the power of thank you. We have survived 10 years without marketing, and have thrived with the simple act of a thank you. Showing gratitude in a genuine way has kept us fresh in our clients’ minds and has led them to think of us when launching a new project.

How can you leverage the power of “thank you”?

First, figure out how your client will best receive a “thank you”. A handwritten note, an email, text or a phone call? There is nothing better than receiving a handwritten thank you note, am I right? Keep a stack of stationery in your desk drawer and be mindful about using it.

Here’s some ideas to get you started:

1. I wanted to take a moment to thank you…

2. We are so grateful for the opportunity to help you…

3. I appreciate your trust and support…

Tell them exactly how they have made an impact.

Give specific examples. What did you appreciate and why? Don’t just be nice, praise works best the more detailed you can be.

Most importantly, be genuine.

Being seen, heard, and acknowledged is a basic human need. Make your clients feel valued and appreciated by writing with personality and sincerity.

Make it a habit.

Don’t wait for a reason, instead make it a habit. Put it on your calendar as a repeated task, or make it part of your client off-boarding process. 

Enjoy it! 

Bring a positive attitude to your task, and it will help you leverage this easy and free business resource. 

Finally, thank you for reading this. 

I’m super excited to help you make an impact with your business. Anything else I can help you with? Reach out, I’d be happy to discuss.

Hi, I’m Monica. I’m a brand and website designer with a background in graphic design. I am a mom, creative, and entrepreneur. I started my side hustle about 10 years ago. When I became a mom, I knew it was time to leave my day job and take on my business full-time. The last 5 years of my business have been full of growing pains, but also many wins. I’ve been blessed with wonderful clients that have helped me survive the pandemic, and in turn, I’m here spilling design and business knowledge on these pages. My goal is to help small creative businesses thrive and accomplish their biggest dreams. What’s your dream? 

Want to learn more about Monica? Click here.

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